Billing Terms & Conditions – Cozy Homes

Welcome to Cozy Homes. These Billing Terms and Conditions outline how payments are processed, managed, and protected when you purchase products or services through our website. By completing a transaction with us, you agree to the following terms.

1. Accepted Payment Methods

Cozy Homes accepts a variety of secure payment methods, including:

• Credit and debit cards (Visa, MasterCard, etc.)
• Online payment gateways such as PayPal or local providers
• Bank transfers (if applicable)
• Cash on delivery (where available)

2. Currency and Pricing

All prices listed on our website are in the local currency and include applicable taxes unless otherwise stated. Prices may change at any time without prior notice. The total amount due, including taxes and shipping (if any), will be displayed at checkout before payment confirmation.

3. Payment Processing

Payments are processed securely through trusted third-party payment gateways that comply with the highest industry standards. Cozy Homes does not store or access your complete card details.

4. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing your purchase details. If you do not receive a confirmation within 24 hours, please contact our support team for assistance.

5. Billing Errors

In the event of an incorrect charge or billing issue, please notify our billing department immediately at support@cozyhomeeg.com. We will investigate and resolve any verified errors within a reasonable timeframe.

6. Refunds and Cancellations

Refunds are subject to our Returns & Exchange Policy. Cancellations must be requested prior to order processing. Once an order has shipped, cancellation may not be possible.

7. Installment and Subscription Payments

For installment or recurring subscription services, payments will be billed automatically based on your chosen plan. You may cancel future billings by contacting us before the next cycle begins.

8. Taxes and Duties

Customers are responsible for any applicable taxes, customs duties, or fees imposed by local authorities on imported goods. Cozy Homes is not responsible for additional charges applied by external entities.

9. Contact Information

For billing inquiries, please contact our support team:
Email: support@cozyhomeeg.com
Phone: +20 100 000 0000

Last updated: October 2025